Canadian National Van Lines

After 20 years in the same home, we accumulated more than we realized. Downsizing was no easy task, but the moving crew handled it with expertise and care. They were incredibly organized, helping us sort through what needed to be packed, moved, or stored. The team was patient with us as we made decisions on the fly, offering advice and assistance at every step. When it came to the actual move, they carefully packed up our memories, from old photo albums to delicate heirlooms, making sure nothing was left behind or damaged. Their kindness and professionalism during such an emotional move truly meant the world to us.

Move size: 3 Bedroom Home Service cost: $5333

If I could I would give CNVL a negative star rating. Stay away!!

When looking for a moving company I got quotes from many different competitors. CNVL talked a good game. They are very friendly and professional when emailing and gave me a good feeling about the company. After deciding to use CNVL, I asked if they would meet competitors pricing. They responded that they would. I sent 4 different competitor quotes but CNVL would not match as they said they where a better rated company so charged more. I figured ok, they must be good. Then on the moving day I got a call from a mover, caller display said it was RAM movers and that they were confirming the address for the CNVL move. I wrote CNVL and asked why RAM was doing the move - they said RAM was their partner company. So I sent CNVL a quote from RAM that was a much better price than CNVL. They responded aggressively that ‘CNVL is taking the contract and the price is SET!! We will not change it. If you want to cancel, tell us now’. Meanwhile they had waited to respond until the movers had half loaded the truck with my stuff - I was moving across the country and on a schedule, I couldn’t stop the move, they had me in their pocket and they knew it.

The movers seemed to do a good job. They specifically wrapped up my high quality barka lounger, very nice large clock, a very nice tower light and my recently purchased lawn mower in black plastic wrap. I met them a the scale before and after loading the truck. It seems to go pretty well. They put my belongings into storage.

They left with my stuff the end of July. We then travelled to Ontario, started my new job and lived out of our holiday Trailer until we found a house. We bought the house but had to wait until oct to move in. The movers arrived the first week of oct, as scheduled. The first thing the mover made me do was sign the sheet that everything had arrived safe and sound. My mistake - please don’t sign anything until you are sure everything is there. CNVL will take advantage and make you pay. They unloaded the truck - I had a lot of stuff. Very hard to keep track of everything as it is coming off the truck. I watched one of the movers kick a shelf of the truck - it broke, he did not apologize. They were very grumpy by the time the truck was empty. Two of our kitchen boxes that were labeled fragile were smashed. Many of our boxes and bins were ripped, dented and collapsed. Almost every piece of furniture was scratched and broken, we found more broken pieces here and there throughout our boxes. The backs of two of our armours were ripped off. Broken handles on my electric tools, broken wheel on my tool chest, missing latch and handle on the same. Broken and missing legs on dressers and armours.

AND all the items that were nicely wrapped in black wrap (possibly marked?) suspiciously missing. Every. One. Of. Them!

After this they asked me to submit a claim - they then took a full 10 weeks to get back to me. They claimed the deductible was more than the claim but out of the goodness of their hearts they would pay me $55.

A terrible moving company - stay away, and please tell everyone you know to stay away.

They will NOT do a good job moving - it’s not even them doing the moving!

They will NOT give you a good OR competitive price.

They will NOT try and find missing items or make any concessions if your items are ‘lost’.

Do NOT trust a word they say!!

Move size: 3 Bedroom Home Service cost: $7891

The level of service from Canadian National Van Lines Company truly astonished me. Their online booking was quick and simple. Communication was stellar. On moving day, their team showed up prepared like clockwork. Everything was labelled properly and protected exceptionally well. Not a single scratch or scuff occurred either. I will absolutely recommend Canadian National Van Lines Company for anyone IN NEED OF QUICK AND METICULOUS MOVING SERVICES. Highly recommended.

Move size: 3 Bedroom Home Service cost: $4800

Great service. Canadian National Van Lines Company was INVALUABLE in facilitating my move in less budget. From creatively consolidating multiple shipments into one whole container load to providing extra packing materials pro, this team went above and beyond. Special thanks to Mr. Jami who hand-wrapped my beloved collection of vintage maps and graphics, arriving without a single crease after traveling halfway around the city! Canadian National Van Lines, Company truly embodies service, affordability and care.

Move size: 3 Bedroom Home Service cost: $4750

I chose to give Canadian National Van Lines Movers a try after reading so many positive reviews about them and realizing that I needed a speedy relocation for my second house. I knew I was in good hands the moment I spoke with Mr. John from Canadian National Van Lines Movers. Throughout this relocation, every person I talked with had outstanding communication and customer service abilities. I am quite grateful for the speedy response. To anyone who wants the job done correctly the first time, I heartily suggest them.

Move size: 3 Bedroom Home Service cost: $5000